Emma O'Connell

Working as part of the central business development team for the Capita Health Division. Responsible for management of bids, including developing bid plans and resourcing allocations, day to day management of progress of the bid, coordinating internal and external teams in the preparation of PQQs, ITTs and BAFOs. Responsible for organising meetings and travel for the team where required. Production of bid reports, bid costs, presentations and final bid documentation.

PA to Group Business Development Director, Executive Director and Group Sales Support Director. Responsible for helping with monthly reporting, organising meetings, fielding phone calls, paperwork for new joiners, mailbox management, diary management, managing personal affairs.

Working on the Executive Floor at Capita, responsible for diary management, travel arrangements, complanits procedure (filtering complaints from HQ to other parts of the business), audio typing, sending correspondence, fielding phone calls.

Responsible for a variety of smaller accounts in France, Germany and Switzerland and later larger accounts in the UK. Advising customers on the best software solutions for their needs, writing proposals, raising orders, arranging training/consultancy.

Business Studies, French and German