
Enas Nasr
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Enas Nasr
- Bis heute 9 Jahre und 2 Monate, seit März 2016
SERVICE DELIVERY MANAGER / AGILE COACH
Vodafone Shared Services Egypt
Accountable for the overall delivery for VF-DE Setting delivery model includes full life cycle of Service Management: Demand, Delivery & live maintenance following Agile methodology Managing complete project(s) transition from Waterfall to Scrum including process tailoring Coach a cross function team of 3 scrums each of 9-12 members to utilize and apply Agile Methodology with Scrum Working with Product owners to define product backlog Facilitating scrum ceremonies
- 1 Jahr und 11 Monate, Mai 2014 - März 2016
Scrum Master/ Senior Project Manager
Vodafone Shared Services Egypt
Managed on boarding of MYVF app on VF IE , VF EG and launch for Kotobi product Played scrum master role for “Core program” responsible to enroll reusable components for all VF markets. Support product owners to build different product backlogs Facilitating scrum ceremonies. Coaches agile team members. Motivated the team to come up with quality shippable product and meet the product goals. Tracks and reports status and other metrics against goals on an ongoing basis
Responsible for managing VF DE pipeline requests and proposals from budget, resources and time line perspective. Participate in creating account service portfolio based on orders pipeline. Established effective communication between the onsite and offshore management team Playing role of resource manager who manage resource utilization, team capacity and resolve conflicts Build team capability matrix to ensure team skills meets customer needs Recommend process improvements
- 1 Jahr und 11 Monate, Sep. 2010 - Juli 2012
PMO Service Delivery Manager
HP
Leading Project Management Office (PMO) serving VF-DE, VF-UK and Rolls Royce Accountable for overall service delivery implementation and quality within defined KPI and SLA Define service offering, service catalog and KPI’s Manage customer expectation and harvest new opportunities Manage service migration Ensure issues and risks are being addressed and/or escalated properly up to resolution Coach and monitor PMO team Suggest improvement and new ideas
- 1 Jahr und 1 Monat, Sep. 2009 - Sep. 2010
Development Manager
Knowledge Net
Define development center process for both development and support team Customize issue tracking system to cope with company process and business need Work with product owners to prioritize products backlog and come up with road map Playing role of resource manager, setting interview process, evaluation process and defining department organization , job titles, job description Playing role of program manager focusing on managing stockholders, risks, project dependencies and scope
- 2 Jahre und 11 Monate, Nov. 2006 - Sep. 2009
Project Leader
ITWorx
Identify and involve relevant stakeholders Establish project scope and manage expectations Handle all project management activities from initiation till closure Manage project risk plans, communication plan, training plan and quality plan Track and report key project milestones and adjusting project plans to meet the needs Participate in tailoring ITWorx process to match customer needs Participate in preparing customer 2nd level support process
- 1 Jahr und 7 Monate, Mai 2005 - Nov. 2006
Team Leader
ITWorx
perform technical activities during different project phases Conduct system development, packaging code and effort estimate Architect system design and architecture Ensure correct deliverables conformance to quality assurance processes within projects Prepare project cost estimation and schedule with Project Leader Leading, supporting and reviewing technical team deliverables.
- 4 Jahre und 9 Monate, Sep. 2000 - Mai 2005
Developer and Senior Developer
GN4me
Manage project technical activities during different project phases starting from simple one to complex one
Ausbildung von Enas Nasr
- 1 Jahr und 1 Monat, Sep. 1999 - Sep. 2000
SSDP- Software Skills development Program
Information Technology Institute (ITI)
SSDP- Software Skills development Program
- 5 Jahre und 1 Monat, Sep. 1994 - Sep. 1999
Communications Engineering
Ain Shams University
Communication Engineering
Sprachen
Englisch
Fließend
Arabisch
Muttersprache
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