Erik Schmidt-Riediger
Angestellt, Head of Commercial & Customer Excellence, Olympus Europa SE & Co. KG
Hamburg, Deutschland
Über mich
I am looking back on more than 20 years professional experience working with leading corporates and consulting companies in EMEA, the Americas and Asia. I am a passionate leader coming with a strong background in digital business transformation, marketing, sales and service excellence as well as program and change management.
Werdegang
Berufserfahrung von Erik Schmidt-Riediger
Bis heute 1 Jahr und 6 Monate, seit 2023
Head of Commercial & Customer Excellence
Olympus Europa SE & Co. KGDirector/VP & Member of EMEA Executive Committee | Omnichannel Marketing | Commercial Excellence | Customer Platform | Customer Experience | Learning & Development
Driving digital business transformation in sales, procurement, logistics, production and finance
General Manager & Member of EMEA Executive Committee | Transformation Leader Sales & Marketing | Program Lead Advancing Customer Engagement | Customer Experience & Satisfaction Management
2015 - 2019
Partner, Director
maihiro - Part of Accenture
Digital Customer Engagement & Transformation
Strategic Growth | Organizational Development in Marketing / Sales / Service | Performance & Profitability Management | Digitalization & Transformation
2008 - 2011
Senior Manager
J&M Management Consulting AG
Marketing & Sales Practice
2006 - 2008
Senior Manager
IDS Scheer AG
Global Key Account Management Alliances
Program Management Practice
Business & IT consulting with focus on marketing, sales, service, call center, CRM
1997 - 2002
Freelance Consultant, Trainer, Intern
Freelance Engagements & Internships
Andersen Consulting, Fujitsu Siemens, Impress Software, INFORA, Point Information Systems, Siemens
1994 - 1997
Apprenticeship Program
Siemens Nixdorf Informationssysteme AG
Kaufmännische Berufsausbildung zum Fachberater Betriebswirtschaftliche Organisation (inkl. Industriekaufmann)
Ausbildung von Erik Schmidt-Riediger
1997 - 2002
Betriebswirtschaftslehre
Universität Hamburg
International Management & Business Informatics
Sprachen
Deutsch
Muttersprache
Englisch
Fließend