Eva-Maria Bierwolf

Project history: 01/2023 – 08/2023 Requirements Engineer 09/2022 – 12/2022 Business Process Analyst focus on billing and billing related processes 08/2020 – 10/2020 Business Process Analyst at Red Lemon Inc. (HK) Tasks: - Inventory taking of AS IS Sales processes - Analysis of processes and related IT tools - Definition of measures to improve process quality and mapping in applications

Teamlead - Team responsibility for IT service management of int. HR applications - Account management for Siemens internal customers like HR and Finance Taxes - Management of internal & external suppliers Application Owner for IT system supporting worldwide tax consulting of international projects - Service Manager - Evaluation of Business Requirements and Processes - Project Manager & Requirements Engineer for further application development - Improvement of underlying processes (eg through automation)

- Consulting of Process Owner and Process Manager of Processes Sales/Bid, Project Execution, Procurement, Logistics, Expediting, several Management and Support Processes - Process Management Executive - Process definition / documentation - Organization-wide harmonization of processes - Definition of KPIs (Key Performance Indicators) / Metrics for improvement and optimization - Organization-wide responsibility for implementation of organizational structures regarding Siemens Organization Management

- Process Management Officer /Setup of a Process Management Consulting Team - Organization Consulting - SOA (Sarbanes Oxley Act)-IT-Testing for Non-SAP-Systems - Definition/Execution of ICS (Internal Control System)-Controls - Preparation for GAPCAS-Audits (generally accepted principles of computer-assisted accounting systems) in Austria, UK, France and Italy, Co-ordination of audit measure implementation for SAP Modules Basis/FI/FI-AA/MM/SD/PS - GAPCAS-Auditor in Chicago (USA)

Consultant supporting the Integration of Siemens VAI into Siemens AG - Establishment of co-operation between German and Austrian OI (Operations and Information) teams - Evaluation of necessary activities regarding Process Management, Siemens Process Framework und Siemens Reference Process House - Preparation for SOA (Sarbanes Oxley Act), ICS (Internal Control System) and GoB (Grundsätze der ordnungsgemäßen Buchführung - generally accepted accounting principles) - Administration of Organizational Data

Account-Manager responsible for assigned customers from Financial Sector in South- und North-Bavaria - Development of project ideas and opportunities derived from markets, evaluation against customers strategies and goals - Opportunity-, Offer- and Contract-Management including contract negotiation / closing and follow up for entire Siemens Business Services-Portfolio - Acquisition of new customers - Handling of external partners (inquiry to contract)

Sales-Manager responsible for external customers in the German region S/SW regarding process consulting, tool evaluation, solution implementation in the areas of CRM (Customer Relationship Management) and SCM (Supply Chain Management)

- Project Management, -Execution and Consulting in CRM (Customer Relationship Management) for business lines Industry and Financial Services (external customers und Siemens) - Process consulting for CRM (strategic/operational Marketing, Sales, Service/After-Sales) - Proposal Manager for several Offers with internal and external customers - Lectures about CRM at several events (CeBIT, SBS-internal-Forums, ...), exhibition service at CeBIT (2001)

Developer and Project Leader for business related IT solutions for Sales Support, Opportunity Management, Offer Preparation, Procurement, Purchase Ordering, Project Con-trolling, Invoice Creation for delivery/project/rental and maintenance business for e.g. Siemens Computer Plants, Siemens Medical Engineering, Siemens System engineering, Siemens Building Technologies

Developer and Project Leader for IT-Solutions in the field of quality assurance, goods receive and repairs for Siemens computer plants I and II in Augsburg