Ewelina Daszynska

• Operation and setup of stamping machines • Hallmarking and laser marking of jewelry and precious metals • Quality control and inspection of silver and jewelry products • Computer-based documentation and data entry • Cooperation with other departments

• Picking, packing and quality control of jewelry orders • Inventory, warehouse operations and order preparation

• Providing high-quality customer support to internal and external customers • Handling customer inquiries via phone, email and online channels • Resolving administrative issues and supporting product licensing processes • Creating process documentation for internal and external clients • Managing correspondence and ensuring accurate information flow

• Providing customer support and resolving technical issues via email, phone and ticketing systems • Troubleshooting websites, email, SSL and DNS-related issues across shared, VPS and dedicated hosting environments • Analyzing problems, identifying root causes and providing effective solutions • Testing system changes and ensuring a smooth user experience • Managing customer tickets in line with SLA requirements and customer satisfaction goals • Training new employees and supporting internal team colla