Gérald Kinnart
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Gérald Kinnart
- Current 4 years and 11 months, since Jul 2021
Director/Head of Customer Fulfilment EU
Merck KGaA, Darmstadt, Germany
- Current 5 years, since Jun 2021
Director/Head of Customer Fulfilment EU
Merck KGaA, Darmstadt, Germany
- 2 years and 6 months, Jan 2019 - Jun 2021
Director / Head of Customer Fulfillment US
EMD Performance materials Corp. part of Merck KGaA
- 8 months, Sep 2017 - Apr 2018
Customer Service Manager
Merck KGaA
- 1 year and 9 months, Apr 2013 - Dec 2014
Supervisor Customer Service
Life Technologies GmbH
-Project management -Technical- and staff leadership -Headcount planning -Coaching/Training (Team leaders, Customer Service, Sales) -Troubleshooting -Active monitoring of work quality and quantity of a team of about 23 employees -Create regular reporting and analysis -Create, implement and monitor internal policies and procedures -Continuous optimization of existing processes -Conducting interviews to evaluate the performance and potential analysis -Customer visits
- 4 years and 1 month, Mar 2009 - Mar 2013
Teamleader Customer Service
Team Leader
-Technical and staff leadership -Active monitoring of work quality and quantity of a team of about 17 employees -Create regular reporting and analysis -Create, implement and monitor internal policies and procedures -Continuous optimization of existing processes -Coaching and support staff -Conducting interviews to evaluate the performance and potential analysis
Ausbildung von Gérald Kinnart
- 1 year and 7 months, 2013 - Jul 2014
Personal management
Volkswirtschaftliche Akademie
- 2 years and 1 month, Sep 2011 - Sep 2013
Personnel Management- Economist
Verwaltungs- und Wirtschaftsakademie Darmstadt
Sprachen
English
C1 (Fließend)
German
C1 (Fließend)
French
C2 (Verhandlungssicher / Muttersprachlich)
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