Gizem Damla TÖR

• Led daily wind turbine service and repair operations across multiple sites • Supervised and coordinated field teams (technicians) ensuring safe and efficient execution • Led quality improvements that increased audit scores by 30%, resulting in the company becoming top-performing service subcontractor within client operations. • Ensured full compliance with ISO 9001, 14001, and 45001 standards • Improved operational processes and workflows to increase efficiency and standardization across projects

• Responsible for all matters related to disposition; Creating annual work plan in cooperation with customer contacts based on the annual work plan that has been provided by customers • Managing and arranging of weekly disposition, organization of teams and coordinating related team members • Following daily service works on fields, creating weekly overview and presenting to the customer at the end of each week • Sharing/Reporting weekly/monthly/annual work overviews with customers and within company

Managed wind service projects which include Nordex, GE, Goldwind, Siemens turbines. Acted as a liaison between customers and the service technicians Maintained project-related records and preparing inspection and repair reports Developed procedures/instructions as required by customers Supported service teams to complete projects on budget and on schedule Reviewed and reported time sheets for work Reviewed purchase orders and reported to customers Prepared wind project service proposals

Managed sales processes and customer relationships Prepared and presented reports about the wind sector. Provided solutions by taking customer requests and complaints Ensured the fulfillment of the requirements related to Quality (ISO 9001), Environment (ISO 14001) and Occupational Safety Management Standards (OHSAS 18001) Managed the recruitment processes Ensured the implementation of instruction and process maps for procurement Prepared brochures, proposal files, presentations, and related documents

Managed the sales and negotiation processes with stakeholders Acted as a liaison between residents, municipalities, and investors in order to finalize the project for the benefit of all parties Provided consultancy to public or private stakeholders of the renewal areas Prepared and presented the allowance and proposals of the residents Coordinated spatial analyzes and feasibility studies in Urban Renewal Areas Managed the location, design, and installation processes of urban renewable offices