Glaucio Melo

• Working on Backend Software development for telecommunication business; • Software development and maintenance of Phone Carriers and Contact Center products; • Integration efforts focused on several different platforms, mostly on migration of legacy projects and Social Media Integration.

• Full-stack software developer (back-end, front-end and mobile technologies in a daily basis); • Usage of bleeding-edge technologies on highly massive / parallel / distributed computing, for media tracking and complex event processing; • Integration efforts on several different platforms (mostly authentication, payments API and mobile apps integration);

• Business on telecommunication and contact center technologies, using Avaya internal products, Java Technology (JEE/JSE) and several open source tools; • Responsible for team management, effort estimation, custom software pricing and technical interviews for new software and lead developers; • International experience interacting by phone / e-mail with customers and Avaya employees located in Brazil, USA, Canada, India, Argentina, United Kingdom, Germany, Australia, China and Singapore.

• Business on outsourcing, time series forecasting and financial market; • Working with Computational Intelligence techniques, Matlab, Social Networks and small projects on imaging documents to registries and musical production.

• Business on Railroad planning, responsible for overseeing all technical areas of the company; • Responsible for technical interviews for new Software Architects, Software and Lead Developers; • International experience interacting via phone / e-mail / personally with customers and employees located in Brazil, USA, Canada, Argentina, Bolivia, Chile and Australia.

• Start-up company experience, working with mobile and web applications on Social Networking for Universities (Alumni) at Softex Campinas; • Applied Technologies: GWT, AppFuse, Maven, Ant, PostgreSQL and JME.

• Responsible for Systems development in JEE, technical consultancy, applied innovation, software development centre and infrastructure analysis; • Outsourcing working for several types of customers in many fields, mainly on Insurance companies, elevators manufacturers and cosmetics industry.

• Business on Contact Centers and Financial Market; • Software Development on banking transaction systems, financial management, customer services and workforce contact centers attendance management.

• Business on banking and commercial automation; • Provision of consultancy services, Systems development using JEE/JSE/C++ for client/server systems.

• Allocated at the Computer Science R&D Lab as a Researcher (2003). Working with Scientific Research on optimization and automation of conflicted scheduling solving, by using Linear Programming, scheduling theory and combinatorics; • Allocated at the Computer Science R&D Lab as a Researcher (2002). Scientific Research in Applied Mathematics and Computational Simulation of the diffusion behavior of an oil spill over the sea; • Awarded as the best work of applied scientific research at UNICAP in 2003.

BSc. In Computer Science with major in Applied Mathematics.