Goutam Jain

» Focus Services is an organization run by marketing researchers, technologists and analytics professionals » Professionals with wide international research experience » Experience of working on traditional research models as well as next-gen research methods » Wide expert-network comprising of researchers, technologists and data collection agencies Focus Services has different divisions: » Full Service Marketing Research » Global Data Collection » Ethnic Marketing Services » Call Center Operations

» In-charge of research and business development for the European region » Used my research knowledge to develop new productized market research solutions (e.g. mobile based surveys, social media analytics etc.) that leverage on inadequacies or need-gaps in the market place and creating value propositions and go-to-market strategies » Developed engaging market research proposals and methodologies to provide insights and help solve client marketing issues

» In-charge of the quantitative research team for the Bangalore branch » In-charge of managing key clients in South India (liquor, retail, media, financial services etc.) & developing new clients » Maintained high levels of satisfaction and increased revenue from each key client » Developed new research models that provide deeper insights to the strategy and brand teams. This included developing new thought processes at the proposal & analysis stages

» Set up the international and domestic research division with the responsibility of all international research projects (quantitative as well as qualitative research). Achieved revenue target for all 3 years of operation. » Set up specialized units in the areas of domestic & international CATI & F2F data collection, programming, online panel & surveys, open-end coding & secondary research » Conducted many multi-country research studies.

» Handled both Indian & international research requirements (quantitative as well as qualitative research projects for Indian & international clients) » Primary responsibility of planning and managing the entire research process from client brief stage to client presentation and query handling. My work also involved preparing detailed research processes (as each research project is unique and different, same as offering a customized product) to enable smooth execution and completion

» Lead analyst for the Vertical Industry Research at IDC (India) » Responsible for planning and executing the entire research process for the standard and customized vertical industry research projects » Handled and analyzed IT trends and practices in the Banking, Finance & Insurance, Manufacturing and Telecom verticals » Presented research approaches and results to Fortune 500 clients with suggestions/recommendations » Involved in proposal writing for high-value research / consulting assignments