Ing. Harald Stift

Angestellt, Service Manager, IT-Services der Sozialversicherung GmbH

Wien, Österreich

Fähigkeiten und Kenntnisse

IT Process Management
IT Service Management
Configuration Management
Change Management
Major Incident Management
Incident management
ITIL V3
ISO 20000
ISAE 3402
Sun Solaris
Unix
Management

Werdegang

Berufserfahrung von Harald Stift

  • Bis heute 4 Jahre und 9 Monate, seit Okt. 2019

    Service Manager

    IT-Services der Sozialversicherung GmbH

  • 1 Jahr, Sep. 2018 - Aug. 2019

    Towerhead

    Atos IT Solutions and Services GmbH Austria

    Manage the different teams of engineers and project managers: Drive with the team the transformation of local solutions toward global solutions, managing the change with GBU delivery team. Manage People development into new roles and technologies in alignment with GTS (Tooling) strategy and technology roadmap Manage the transformation and change of the GTS Country organization toward the global factory model. Handle the financial responsibility for the team and deliver to budget.

  • 4 Jahre und 8 Monate, Jan. 2014 - Aug. 2018

    Processowner for Service Asset and Configuration Management

    Atos IT Solutions and Services GmbH Austria

    Regional Processowner for Service Asset and Configuration Management for CEE (Central Eastern Europe) Overall responsibility (design, implementation, monitoring and improvement) for Configuration Management Process (SACM) in the GBU CEE (Central Eastern Europe) in compliance with the ATOS Global Process Instructions. Control and management of the operational activities of the shared CEE Configuration Office in Romania, Poland and India.

  • 2 Jahre, Sep. 2012 - Aug. 2014

    Major Incident Manager

    Atos IT Solutions and Services GmbH

    Coordination and classification of service disruptions and preparation of corresponding management and customer representative information. Analysis of MI's in dedicated MI reviews and triggering of RCA via Problemmanagement

  • 16 Jahre und 5 Monate, Sep. 1997 - Jan. 2014

    UNIX Systemadministrator

    Siemens IT Solutions and Services

  • 1 Jahr und 10 Monate, Okt. 2011 - Juli 2013

    Teamleader

    Atos IT Solutions and Services GmbH Austria

    Teamlead of Enterprise Monitoring Center (EMC, former Control Center) Austria with offshore departments in Romania

Ausbildung von Harald Stift

  • 3 Jahre und 10 Monate, Sep. 1992 - Juni 1996

    Informatik

    HTBLuVA St. Pölten

Sprachen

  • Deutsch

    Muttersprache

  • Englisch

    Fließend

Interessen

all kind of sports (mainly football and skiing)
fire brigade

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