Ing. Harald Stift
Angestellt, Service Manager, IT-Services der Sozialversicherung GmbH
Wien, Österreich
Werdegang
Berufserfahrung von Harald Stift
Bis heute 4 Jahre und 9 Monate, seit Okt. 2019
Service Manager
IT-Services der Sozialversicherung GmbH
Manage the different teams of engineers and project managers: Drive with the team the transformation of local solutions toward global solutions, managing the change with GBU delivery team. Manage People development into new roles and technologies in alignment with GTS (Tooling) strategy and technology roadmap Manage the transformation and change of the GTS Country organization toward the global factory model. Handle the financial responsibility for the team and deliver to budget.
4 Jahre und 8 Monate, Jan. 2014 - Aug. 2018
Processowner for Service Asset and Configuration Management
Atos IT Solutions and Services GmbH AustriaRegional Processowner for Service Asset and Configuration Management for CEE (Central Eastern Europe) Overall responsibility (design, implementation, monitoring and improvement) for Configuration Management Process (SACM) in the GBU CEE (Central Eastern Europe) in compliance with the ATOS Global Process Instructions. Control and management of the operational activities of the shared CEE Configuration Office in Romania, Poland and India.
2 Jahre, Sep. 2012 - Aug. 2014
Major Incident Manager
Atos IT Solutions and Services GmbH
Coordination and classification of service disruptions and preparation of corresponding management and customer representative information. Analysis of MI's in dedicated MI reviews and triggering of RCA via Problemmanagement
16 Jahre und 5 Monate, Sep. 1997 - Jan. 2014
UNIX Systemadministrator
Siemens IT Solutions and Services
Teamlead of Enterprise Monitoring Center (EMC, former Control Center) Austria with offshore departments in Romania
Ausbildung von Harald Stift
3 Jahre und 10 Monate, Sep. 1992 - Juni 1996
Informatik
HTBLuVA St. Pölten
Sprachen
Deutsch
Muttersprache
Englisch
Fließend