Basic

Ing. Hicham Chalat

Employee, IT-Koordinator / IPMA Projektmanagement-Fachmann, REWE Group - DER Touristik Deutschland GmbH

Essen, Germany

Skills

Microsoft Windows Client & Server
Projektmanagement
IT Service Management
IT Infrastructure Management
TCO-Betrachtungen von Netzen und Client/Server Umgebungen auf ganzheitlicher Basis
Prozessmanagement mit UML
Server Based Computing
VMware & MS Azure Virtualisierungen
Service Management nach ITIL
IPMA
IT-Infrastruktur Design
Account management
Customer Relationship Management
Kundenmanagement mit dem Net Promoter System (NPS)
Service Desks und troubleshooting
Windows Client Rollouts
Windows Server Migration
RHEL Server Migration
Datenbanken Migrationen
Cloud Computing
Incident- Problem- und Changemanagement
Programmiersprachen MYSQL SQL JAVA Python
IT-Infrastruktur Design und Aufbau
MOC 20740
MOC 20410
Service Level Management
IT Supplier Steuerung
R3 - Integrierte Geschäftsprozesse mit SAP ERP
SAP CRM - Applications and Customizing
SAP BW
process automation (Automation anywhere RPA)
Beratung

Timeline

Professional experience for Hicham Chalat

  • Current 5 years and 1 month, since Jun 2016

    IT-Koordinator / IPMA Projektmanagement-Fachmann

    REWE Group - DER Touristik Deutschland GmbH

  • 7 months, May 2015 - Nov 2015

    IT Service Consultant

    ROCKWOOL Group IT

  • 2 years, May 2012 - Apr 2014

    Werkstudent Local Demand Management der E.ON SE

    E.ON Group / E.ON Business Services GmbH

  • 8 years and 11 months, Aug 2002 - Jun 2011

    Barkeeper

    Dampfbierbrauerei, Essen

Educational background for Hicham Chalat

  • 7 years and 9 months, Sep 2006 - May 2014

    Wirtschaftsinformatik

    Universität Duisburg-Essen

    IT-Customer Relation Management (CRM)

  • *

    *

Languages

  • German

    First language

  • French

    Fluent

  • English

    Fluent

  • Arabic

    First language

Wants

IT Demand Management
IT Service Management
Cloud Computing
IT-Projektmanagement
Erfahrungsaustausch
neue und alte Kontakte
Geschäftskontakte im Ruhrgebiet und Marokko

Interests

IT
Freunde
Angeln
Kino
Fussball
Reisen

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