Hrvoje Mijic

- Handled critical incident investigations and response during a short-term assignment. - Collaborated with SOC and IT teams to contain and remediate security threats. - Assisted in coordinating and managing cybersecurity incidents across internal teams. - Traveled to support incident crisis response efforts and observe team presentations on NIS2 Directive compliance.

• Coordinated and managed end-to-end resolution of incidents. Acting as the primary point of contact for major incidents, maintaining clear stakeholder communication. • Worked closely with technical teams and vendors to resolve issues quickly and effectively. • Document incident timelines and actions taken for transparency and future reference. • Monitored incident trends and performance data to spot recurring issues and improve overall service quality while meeting SLA targets.