Hwanjoo Choi

• Planned and executed Education Courses with an average Customer Satisfaction of over 4,67 out of 5. • Created the concept of the VIP Course at Headquarters, with Customer Satisfaction of 4,5 and conversion rate of 70%, which led to new customers from competitive accounts. • Created Education community for Best Practice sharing and co-creation of international courses, which helped the development of new speakers and rising star KOLs.

• Planned and upgraded Education and Training Programs for Sales representatives in overseas subsidiaries, with satisfaction score of the trainees climbing from 7.3 to 9.2 points out of 10. • Always received highest score for Best Trainer in all (6 consecutive times) Global Product Trainings. • Developed training courses for customers (dentists) and supported overseas subsidiaries in order to customize and optimize courses.

• Developed plans and strategies to increase Sales volume and provided support and customized strategies in order to increase the market share of Osstem Implant products in Europe. • Dispatched to German subsidiary to manage and boost sales of European dealers. Triggered the stagnant yearly Sales growth by 5%. • Signed 3 new contractors for the German subsidiary under my management.

• Successfully renegotiate the terms and conditions of the EPC and O&M contract for the 17,6 MW Solar Energy project, which prevented termination of contract. • Managed EPC issues, improving response time from average 72 hours to less than 48 hours. • Developed HRD programs to provide smooth integration of German employees of QCELLS, the German solar energy company acquired by Hanwha Group. Cultural Awareness and openness to collaboration surged from 3 points to 4,5 out of 5.

- Support Political Councilor - Organize VIP meetings and be in charge of protocols