Lucas William Soares Cardoso

• Assisted in the preparation of meals and management of food inventory, maintaining standards for food storage, quality, and appearance in compliance with applicable health and safety regulations. • Maintained the organization and cleanliness of the kitchen to ensure the highest quality and customer experience. • Provided excellent service to all customers, resolving any inquiries effectively and professionally.

• Prepared orders accurately by processing requests, pulling materials from the warehouse, scanning and packing boxes, and preparing shipments. • Operated warehouse equipment and reported instances of safety code violations to management to reduce the risk of accidents.

Managed office daily operations including the management of office supplies and maintenance of office equipment, and processing of invoices, managing multiple tasks simultaneously to meet tight timelines. Led a small team of administrative staff members, providing training on sales and monitoring the development and achievement of KPIs. Suggested and participated in the implementation of an ERP system to increase productivity and efficiency of operations, being the key point of contact between the parts.

• Took over the administrative department due to the ease with systems and excellent organizational skills, performing a wide variety of clerical tasks such as maintaining accurate records of customers, services, and other documents, and issuing invoices. • Coordinated the purchasing of any office equipment, marketing materials, and other business-related supplies and materials. • Performed finance duties including accounts payable and collections.

• Assisted Senior Buyer with daily duties and functions of the purchasing department, responsible for purchasing goods, materials, and services in line with specified cost, quality, and delivery targets to meet the company's operational needs. • Created and inputted purchase orders and sales invoices on the system, ensuring that all data of goods was matching purchase orders and supplier invoices. • Sourced, prequalified, and shortlisted potential suppliers and service providers.

• Provided customized information and support to customers on different products based on their needs, and developed solutions to meet demand while increasing sales and customers’ satisfaction. • Liaised with internal stakeholders and suppliers, building and maintaining productive relationships through effective communication, negotiation, and attention to detail using interpersonal and influencing skills to achieve goals.