
Jacqueline Baffoe-Bonnie
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Jacqueline Baffoe-Bonnie
- 3 Jahre und 5 Monate, Aug. 2018 - Dez. 2021
Customer Service Officer & Operations Officer (Back Office)
Consolidated Bank Ghana Limited
Identified and onboarded Customers by following the Company’s layed down processes and procedure. First point of call to all Customers both internal and external. Analysed Customer financial performance data for Business continuity and Customer Satisfaction. Offered Credit and Investment advisory to Customers Processed investment booking, ACH transfers, SWIFT and other General Ledger balances. Ensured the ATM was replenished and balanced every business day. Printed and issued ATM card to Customers
- 1 Jahr und 9 Monate, Nov. 2016 - Juli 2018
Customer Service Advisor and Bank Teller
The Beige Bank
Prepared and rendered reports for both internal and external customers. Identified Customer needs to provide them with up-to-date information on products and services of the Bank. Handled Customer transactions including cash chequing, deposits, withdrawals, transfers and cashier's cheque. Performed Know-your-customer(KYC) verification and documentation for new and existing Customers.
