Jaime Jacob
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Jaime Jacob
- 5 Monate, Juni 2010 - Okt. 2010
Customer Experience Advisor
O2
Responsible for answering customer queries about various product offerings Marketed and sold mobile phones and monthly packages to customers, tailored to individual needs
- 3 Jahre und 6 Monate, Feb. 2006 - Juli 2009
In flight Manager
Kingfisher Airlines
Supervised up to seven flight attendants on various flight sectors throughout the Indian subcontinent and managed their performance on-board Responsible for complete customer experience in aircraft, including in- flight safety and customer service. Flew 75 hours per month on various aircraft including Airbus and ATR, and participated in regular emergency drills and training Evaluated crew, conducted cabin crew briefings and responsible for their quarterly and annual performance appraisal evaluation
Ausbildung von Jaime Jacob
- 1 Jahr und 6 Monate, Jan. 2010 - Juni 2011
Master of Science (MSc)
Sheffield Hallam University
Hospitality Concepts and Innovation, Internationalization of Hospitality, Hospitality Service Excellence, Managing People, Performance Appraisal, Sector Industry Analysis, Marketing, Research Methods, Leadership and Entrepreneurship
- 3 Jahre und 2 Monate, Juni 2002 - Juli 2005
Travel and Tourism
Jyoti Niwas College
History, Economics, Travel and Tourism
Sprachen
Englisch
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Hindi
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Kannada
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Malayalam
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