Jan Turyna

Shaping enterprise cloud operating models and driving strategic transformation across EMEA. I partner with C-level executives to align business objectives with scalable, outcome-driven managed services. My focus is on defining long-term service strategies, embedding governance and customer success frameworks, and positioning Managed Services as a core lever for growth, resilience, and innovation. I help organizations move from transactional IT to value-centric, continuously evolving digital capabilities.

Served in parallel with other Managed Services responsibilities, strengthening the connection between sales commitments and delivery governance. • PnL responsibility for EMEA Central together with approval authority for new and renewed Managed Services deals. • Owned service governance, stakeholder alignment and delivery continuity for regional enterprise customers. • Direct supervision of team of Service Delivery Managers • Provided delivery-side credibility in commercial and customer success discussions.

Owned GTM and presales direction for Infor Managed Services across EMEA. • Developed managed services positioning, presales guidance and customer-facing narratives for enterprise opportunities. • Established global cooperation on service model and definition unification by enabling empowered triads across presales, GTM and delivery. • Contributed to CareFor brand evolution, aligning Managed Services, Support and Customer Success into a clearer customer-facing value story.