Jeremia Kaiser

• In charge of the “new” businesses, franchising and corporate gift & build a business model • Responsible for P&L • Identify and research potential cities in Germany & Recruit franchise partners fitting with business model • Negotiation of terms & conditions • Project Management & coordination with store concept team, local suppliers and the franchise partner • Supervise openings & support through marketing activities • Continuous support with customer service & marketing activities

• Lead, organize, plan, fulfillment and control of local customer service • Contract management and conditions management • Customer Relationship Management • Client Masterdata Management • Sales Force IT-Software Administration • Order Management • Claim Management • Reporting for Sales Force

• Positive development of 3 different natural cosmetics brands • Focus on the New Customers acquisition and follow up of existing customers • Focus on sell-in and negotiation according to the marketing plan • Product and sales training and motivation • Valuable input on market development, competitors and actions for increased sell-out

• Positive development of the selective French natural cosmetics brand Melvita in the German market in 2 different sales regions • Focus on new customers acquisition and follow up of existing customers • Follow up and development of major customers at the store level • Valuable input on market development, competitors and actions for increased sell-out

• Coordination between Schwarzkopf Professional headquarter and the countries • Coordination of the introduction of a touch pad for the European sales forces • Development of tools and arguments for a new European-wide trade conditions system • Data analysis and support to the German Sales Manager