Jessica Holzbach

Gesellschafterin, Head of Operations und Co-founder, Penta | Business Banking
Berlin, Germany

Fähigkeiten und Kenntnisse

Digital transformation
CRM
Digital Customer Management
Digital Strategy
Call Center
IT Project Management
PRINCE Project Management ///
Business Process Management
Innovationsmanagement
Change Management
Requirements Management ///
Scrum
Kanban ///
Project Stream Lead ///
Industries: Banking
Financial Services
Public Sector
Industrial Goods
IT Services
Big Data Analytics
E-Commerce
Management Consulting
Strategy Consulting
Design Thinking
Foodservice
Apps
Start-up
Operations Management
Digital Banking
Customer Service Management

Werdegang

Berufserfahrung von Jessica Holzbach

  • Current 9 years and 2 months, since Apr 2017

    Head of Operations und Co-founder

    Penta | Business Banking

    Penta is a full-fledged bank account for SMEs and startups that offers different apps and services, making business banking really easy. As Head of Customer Relations and Analytics I aim to build the most customer friendly business banking experience there is.

  • 1 year, Aug 2016 - Jul 2017

    CEO und Co-founder

    IAWIE

    Co-founder of food delivery start-up and responsible for business development, tech/ e-commerce and customer management B2B

  • 4 years and 4 months, Sep 2012 - Dec 2016

    Business Consultant

    BearingPoint GmbH

    Digital Customer Management for Financial Services, CRM Strategien, CRM Implementierung, IT Projektmanagement, Call Center Branche, Prozessoptimierungen, PRINCE Projektmanagement und Change Management

  • 2 months, Jul 2012 - Aug 2012

    Internship Brand Management/ Marketing

    CALIDRIS 28 Australia and New Zealand Pty Ltd.

  • 2 months, Jul 2011 - Aug 2011

    Praktikum Key Account Management und Projektgeschäft

    Royal Philips Electronics N.V.

    Markt,- Kunden- und Wettbewerbsanalyse mit strategischen Empfehlungen; Erstellung eines Market Intelligence Portals; Optimierung des Budgeting Prozess

  • 3 months, May 2010 - Jul 2010

    Praktikum Firmenkundenbetreuer

    Commerzbank AG

    Corporate Banking Firmenkundenbetreuung und Beratung in strategischen Finanz- und Kreditfragen

Ausbildung von Jessica Holzbach

  • 2 years and 1 month, Sep 2014 - Sep 2016

    Business Administration

    Fundação Getúlio Vargas

    Major in Finance and CRM

  • 2 years and 1 month, Sep 2014 - Sep 2016

    General Management

    CEMS - The Global Alliance in Management Education

    Customer Relationship Management and Finance

  • 6 months, Jan 2011 - Jun 2011

    Management, Finance, Politics

    Stellenbosch University

    Corporate Venturing, International Brand Communication, Financial Management, Human Resource Management, Conflict Studies

  • 2 years and 10 months, Sep 2009 - Jun 2012

    General Management and Business Law

    European Business School

    Strategy Consulting, Accounting, Controlling, Banking, Capital Markets

Sprachen

  • German

    C2 (Verhandlungssicher / Muttersprachlich)

  • English

    C1 (Fließend)

  • French

    A1-A2 (Grundkenntnisse)

  • Spanish

    A1-A2 (Grundkenntnisse)

  • Portuguese

    B1-B2 (Gute Kenntnisse)

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