Jihye Im

• Bridge product compliance standards (e.g., REACH, ISO) and trade requirements with operational supply flows, proactively eliminating customs bottlenecks, lead-time delays, and blocked inventory risks. • Partner cross-functionally with KAM, SCM, and Manufacture to streamline regulatory compliance and ensure uninterrupted B2B supply flows. • Re-engineered internal customer-request workflows and compliance reporting, improving cross-departmental data visibility, KPI tracking, and operational efficiency.

• Audited international trade regulations, customs clearance protocols, HS codes, and FTA tariffs, minimizing transit dwell times and optimize supply processes. • Managed end-to-end product availability and inventory allocation for FMCG trade, while structuring flexible contract terms and margin models to balance cost targets with service reliability. • Coordinated third-party quality inspections and developed standardized documentation and quality control procedures to ensure inventory quality.

• Handled 3PL warehouse, coordinating structured competitive bidding process to select cost-optimal and high-reliability partner • Collaborated with freight forwarders to assess transport routes (ocean, rail, air and road) to cut transit lead times and cost • Monitored inventory health metrics using SAP MM/SD and analytical models • Participated in SAP (SD,MM,FI,CO,TR) improvement project from HQ as a representative of German branch • Directed monthly S&OP alignment, reconciling tier-1 OEM demand forecasts

• Formulated ERP inventory and supply chain architectures for the Europe & MENA HQ by investigating real-world trade compliance rules and operational flows; setting baseline parameters for automated reordering and multi-site stock visibility. • Conducted physical stock audits and system reconciliations across regional hubs, enhancing data integrity between physical inventory and ERP ledgers.