Jimmy Gamal

Angestellt, Senior Customer Support Engineer | Maritime Systems & Innovation, Navis Germany GmbH
Abschluss: M.Sc., Hochschule Wismar
Hamburg, Germany

Fähigkeiten und Kenntnisse

Management
Software
IT support
Technology
Leadership
independent
Reliability
Responsible
Systems
Support
Jira
Salesforce
CRM
Azure DevOps
Automation
Process Optimization
Contract Negotiation
SLA
Slack (Software)

Werdegang

Berufserfahrung von Jimmy Gamal

  • Current 3 years and 8 months, since Oct 2022

    Senior Customer Support Engineer | Maritime Systems & Innovation

    Navis Germany GmbH

    • Bridge Maritime Operations and Platform Expertise • Protect Uptime for Mission-Critical Systems • Accelerate Digital Adoption Across Maritime Clients • Turn Complex Issues Into Clear, Actionable Outcomes • Drive Results Through Cross-Functional Leadership

  • 2 years and 6 months, Apr 2020 - Sep 2022

    Compliance & Technology Specialist | Fleet Optimization & Regulatory Adherence

    Held Bereederungs GmbH & Co. KG

    • Scaled Fleet Digital Transformation (30+ Vessels) • Reduced Downtime Through Fleet-Wide PMS Modernization • Strengthened Onboard IT Operations with Secure Standardization • Delivered Regulatory Compliance Across EU & IMO Requirements • Led IHM & Ship Recycling Compliance Programs

  • 6 months, Oct 2019 - Mar 2020

    Maritime Technical Officer | Fleet Maintenance & Safety Specialist

    Vega Reederei GmbH & Co. KG

    • Supported Critical Maritime Operations (30+ Vessels) • Delivered in Fast-Paced Operational Settings • Promoted Safety and Regulatory Compliance • Improved Reliability Through Practical Optimization • Brought Sea-Going Experience Onshore

  • 7 months, Aug 2018 - Feb 2019

    Maritime Research Intern | Sustainable Port Systems & Logistics

    JadeWeserPort Realisierungs GmbH &Co. KG

    • Gained First-Hand Exposure to Port Management • Supported Sustainable Maritime Initiatives • Connected Academic Research to Practical Application • Added a Thoughtful, Analytical Perspective • Built a Strong Foundation for Cross-Sector Growth

  • 2 years and 1 month, Dec 2014 - Dec 2016

    Watchkeeping Officer | Safe Navigation & International Operations

    National Navigation Company S.A.E. (NNC)

    • Ensured Safe Navigation and Regulatory Compliance at Sea • Carried Critical Responsibility with Confidence • Trusted by Crew, Respected by Peers • Balanced Tradition with Modern Seamanship • Strengthened My Commitment to Maritime Safety and Leadership

Ausbildung von Jimmy Gamal

  • 1 year and 9 months, Sep 2017 - May 2019

    Operation & Management of Maritime Systems

    Hochschule Wismar

    Master-thesis: "Applications of Hydrogen in Shipping" - Written in cooperation with Niedersachsen Ports GmbH & Co KG

  • 8 months, Jan 2017 - Aug 2017

    Chief Mate Preparation Course

    Arab Academy for Science, Technology, and Maritime Transport

    Awarded Chief Mate Foreign Going Unlimited II/2 Certificate of Competency, under the provisions of STCW Convention 1978 as amended

  • 4 years and 11 months, Sep 2009 - Jul 2014

    Maritime Transport - Nautical Technology

    Arab Academy for Science, Technology, and Maritime Transport

    GPA: 3.86/4 Excellent with Honor, Equivalent to theGerman grade 1,22 & Awarded Second Mate Foreign Going Unlimited II/1 Certificate of Competency, under the provisions of STCW Convention 1978 as amended

Sprachen

  • Arabic

    C2 (Verhandlungssicher / Muttersprachlich)

  • Spanish

    A1-A2 (Grundkenntnisse)

  • English

    C2 (Verhandlungssicher / Muttersprachlich)

  • German

    C1 (Fließend)

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