Joëlle Rein
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Joëlle Rein
- Current 6 years and 5 months, since Jan 2020
Partner / Senior ITSM Consultant / Social Media Specialist
SYON GmbH
IT Service Management Beratung, ITIL Beratung, IT Organisationsberatung, Social Media (Beratung und Doing)
- Current 8 years and 5 months, since Jan 2018
CEP Brand Ambassador
Cosanum AG
Brand Ambassador for "CEP - the intelligent sportsware"
- Current 8 years and 5 months, since Jan 2018
Brand Ambassador
ZEROD
Brand Ambassador for ZEROD Triathlon wear
- 2 years and 11 months, Jan 2017 - Nov 2019
Sales IT Service Management
Proventx AG
- Leading IT Service Management Projects - Sales and Marketing Campaigns - ITSM Process Consulting - Business Manager for various Customers - Events & Communication
- 1 year, Jan 2016 - Dec 2016
Travelled the world
none
Leading an international team in the area of Access Management, specialized on the user lifecycle. Further tasks: Stakeholder management, continual service improvement, various project tasks.
Lead virtual team "User Lifecycle", core member of global technical on-/offboarding project, supervising apprentice
Deputy of virtual team “User Lifecycle“, Incident management, active contribution/collaboration in global technical on-/offboarding project, supervising apprentice
- 1 year and 6 months, Oct 2009 - Mar 2011
Hosting Engineer
Dinotronic AG
Product Manager Blackberry, SCOM & Symantec Enterprise Vault, Microsoft Exchange administration, Register new clients with HMC Provisioning (v.4.5), Active Directory administration, Citrix Server administration, Support of hosting clients
Proof of concept Lotus Sametime v8, Sametime integration into Lotus Notes, Implementation of Sametime single-sign-on
Main Focus: Incident Handling, Software Certification, Administration of global VMWare ESX Environment
Ausbildung von Joëlle Rein
- 2017 - 2017
CAS IT Service Management
Cascade IT
IT Service Management, ITIL Best Practice
- 2015 - 2017
Pilates Essentials Instructor
Art of Motion
- 2012 - 2015
Business Information Technology
ZHAW School of Management and Law
Sprachen
German
C2 (Verhandlungssicher / Muttersprachlich)
English
C1 (Fließend)
French
A1-A2 (Grundkenntnisse)
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