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Jörg Peper

Angestellt, Solutions Consultant, ASC Technologies AG
Hösbach, Deutschland

Fähigkeiten und Kenntnisse

Delivering complex consulting projects
Customer facing consulting
Workshops
Opportunity scoping
RFP
SoW
T&M estimations
VoIP
SIP
ISDN
CarrierIP und Metro Ethernet Networks Speech reco
flexible
strong customer facing skills
Project management
structured delivery approach
Quality Management
Uncovering new business opportunities and proactiv

Werdegang

Berufserfahrung von Jörg Peper

  • Bis heute 13 Jahre und 5 Monate, seit Jan. 2012

    Solutions Consultant

    ASC Technologies AG

    Develop creative consulting solutions for clients facing specific requirements, Experience answering RFI/ RFP, Preparing SoW, T&M estimations, project engineering for customer specific requirements, Opportunity scoping, preparation of calls for tenders and proposals, preparation of detailed system description

  • 1 Jahr und 1 Monat, Dez. 2010 - Dez. 2011

    PreSales Engineer

    ASC telecom AG

    Sales support for tenders and technical examination of tenders, Experience answering RFI/ RFP, Preparing SoW, T&M estimations, project engineering for customer specific requirements, Opportunity scoping, preparation of calls for tenders and proposals, preparation of detailed system description

  • 9 Monate, März 2010 - Nov. 2010

    Global Technical Support Engineer

    Ciena Ltd.

    Support and configuration of Optical Metro Ethernet Networks for customer in EMEA. Customer prime with focus on: - technical support - organizing and managing of customer meetings - preparation of management reports and performance statistics - control and compliance of contractual agreements - documentation of customer specific information - escalation management during technical outages

  • 6 Jahre und 11 Monate, Mai 2003 - März 2010

    Spezialist Data Network Support

    Nortel GmbH

    Support and Konfiguration of CarrierIP and Metro Ethernet Netzwerken for customers in EMEA. Customer prime with focus on: - technical support - organizing and managing of customer meetings - preparation of management reports and performance statistics - control and compliance of contractual agreements - documentation of customer specific information - escalation management during technical outages On-Call Rota with 24/7

  • 2 Jahre und 11 Monate, Juni 2000 - Apr. 2003

    Technical Support Engineer

    Nortel GmbH

    - technical support for Nortel Multiservice Switch Family (Passport) - main contact for customer issues related to software and hardware problems for Nortel Wireline Products.

  • 1 Jahr und 10 Monate, Aug. 1998 - Mai 2000

    Technical Support Engineer

    Ericsson GmbH

    Functions and implementation tests of telecommunication switches in Germany. Preparation of HW- and Network configurations parameter for switches and installation in field work. Cooperation by introducing a new GSM Software release.

Ausbildung von Jörg Peper

  • 3 Jahre und 10 Monate, Sep. 1994 - Juni 1998

    Elektrotechnik

    Fachhochschule Frankfurt

    Elektrische Nachrichtentechnik

Sprachen

  • Deutsch

    Muttersprache

  • Englisch

    Gut

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