Johanna Soler

Identify learning gaps then propose and implement the changes necessary to improve ways of working or negate risk. Evaluating L&D initiatives and individual training courses. Leading coaching sessions with key managers with particular focus on soft skills - Work with senior managers, providing performance management support on employee relations, succession planning, talent management and engagement. - Work with other departments to ensure relevance and accuracy within all L&D activity.

Promote a culture of in-house succession in order to encourage and maintain a positive approach to retention Responsible for the creation & delivery of workshops and constantly looking at new ways to enhance them in order to deliver commercial value to the business - Designed training materials such as workbooks, training cards and videos. Responsible for the assessments and promotions of Key roles for all stores nationwide.

Attracting, interviewing and facilitate assessment to applicants for all UK. Managing a talent pool of candidates. Report all recruitment activities and working towards achieving monthly KPI’s. Responsible for the right to work checks accordingly to the UK employment Law. Support Managers on recruitment practices. Responsible for the Airports reference check process according to BAA procedures. Managed the full recruitment administration in line with legal procedures and EAT. best practice.

Built and maintained strong relationships with potential clients, both public and private organisations. Managed training resources to drive commercial awareness and sales. Managed the full administration of specific public tenders.

Master in Business Administration

Organisational communication