Jonathan Biddle

- Developed the market and product development strategy - Cost/benefit analysis for potential customers - Project cost analysis spreadsheet for future projects

* Helped the leasing center process more than 1.5 million calls, solidifying its place as the #1 leasing center in the USA. * Communicated with approximately 70 prospects per day, achieving a customer satisfaction rate in excess of 90%. * Maintained high quality standards while employer added more than 100 new communities per month.

* Received “Employee of the Month” award 5 times, regularly placed in top 5 regarding number and quality of weekly calls * Trained new employees, after which the University experienced an increase in admissions call volume and quality.

* Organized a team of five workers across different locations, completing jobs in 2 months that normally took 3 months. * Increased team efficiency by mapping the locations of more than 500 air conditioner filters and water pumps.

Arabic Finance Economic Development

Linguistics Culture Ancient Greek Literature