Josue Buosi

- Managing customer milestones, proactively working to help customers (Top Accounts) to meet their targets while implementing Oracle Fusion Applications (Supply Chain and Procurement); - Leading and organizing the team responsible for FUSION APPLICATIONS worldwide weekend support. - Acting as Duty Manager for Fusion application team on daily basis rotation, managing escalation requests and establishing an action plan to resolve critical cases.

• Responsible for the aspects of Siebel product support during the Americas Time Zones and leading the Brazilian team; • Leading and coordinating of the Siebel Support team responsible for worldwide weekend support. • During the first six months in the position, in collaboration with my US peer, we hired, trained, mentored and monitored 18 resources in US and Chile, which represented an increment of 60% of our Americas support team.

MBA - Marketing Executive, focusing on application of day-to-day business concepts, combining in-depth knowledge in key areas of business strategic marketing. The program develops competence and skills in marketing, preparing students for management positions.

IT & System Analysis Degree with emphasis in Business Administration.