Karim Shawki
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Karim Shawki
- Current 9 years and 1 month, since May 2017
Technical and Solution Sales Manager Cloud Products
Microsoft
The Sales Solution and technical Manager role adds value to Microsoft by delivering sustainable new business growth across segments. The Sales Manager provides thought leadership and drive to accelerate our transformation to cloud and mobility across the enterprise sales and marketing teams, contributing with the vision and flawless execution of solution sales across workloads/solution areas. This is a people manager role to a team of solution specialist
- Current 10 years and 8 months, since Oct 2015
MEA Sales Lead
Microsoft
- Current 12 years and 9 months, since Sep 2013
Customer Service Director
Orange Business Service
- Current 15 years and 7 months, since Nov 2010
Operation Manager ( Head of Technical Support )
Orange Business Services
• Ensure compliance to process and procedures. • Meet (exceed) KPI. • Participate in the recruitment of team members. Carries responsibility for team performance management. • Develop status and performance reports and submit to management for performance tracking. • Act an escalation point in the incident management cycle. • Manage service improvement plan. • Represents CTS team in customer meeting & service reviews. • Participants in the executing of strategy as applied to his/her level.
- 2 years and 5 months, Jul 2008 - Nov 2010
Head of Extended Service Desk
Orange Business Service
(Manage 31 Engineer )
- 1 year and 1 month, Jul 2007 - Jul 2008
Team Leader for Extended Service Desk
Orange Business Service
- 2 years and 1 month, Jul 2005 - Jul 2007
Technical Support Specialist
Orange Business Service
- 1 year and 1 month, Jul 2004 - Jul 2005
Instalation Engineer
EGYNET ISP
Ausbildung von Karim Shawki
- 4 years and 11 months, Sep 1999 - Jul 2004
Engineering Communications Department
Bachelor degree, Higher Technological Institute (HTI)
Sprachen
English
C1 (Fließend)
Arabic
C2 (Verhandlungssicher / Muttersprachlich)
German
A1-A2 (Grundkenntnisse)
French
A1-A2 (Grundkenntnisse)
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