Karolin Schulz

Angestellt, IT Sourcing Expert / IT-Einkauf Expertin, Zürcher Kantonalbank
Abschluss: Bachelor of Arts with Honours, The University of Sunderland, England
Zürich, Switzerland

Fähigkeiten und Kenntnisse

Contract Negotiation
Negotiation
Strategic Sourcing
Request For Proposal (RFP) Creation
Team leadership
Cross Cultural Management
ITIL
IT Outsourcing
Nearshoring
Offshoring
Change Management
Customer Service
IT Project Management
Process management
Indirect Procurement
Supply chain management
Lieferantenmanagement
Management
Service
analytical skills
solution-oriented
efficient
Decision Making
Mediation
Problem solving and resolution skills

Werdegang

Berufserfahrung von Karolin Schulz

  • Current 6 years and 8 months, since Oct 2019

    IT Sourcing Expert / IT-Einkauf Expertin

    Zürcher Kantonalbank

    Focus on leading complex software procurement projects with large international companies mainly for the Overall Bank Management Division and the Financing Division.

  • 4 years and 9 months, Jan 2015 - Sep 2019

    Senior Sourcing Specialist / Senior Einkäuferin

    Chain IQ Group AG; Switzerland

    Tactical and strategic procurement of IT Services (SaaS, Software Development & Maintenance, IT Consulting, IT Support, Body Leasing), IT Outsourcing & Offshoring (Managed Services), and Business Consulting Services including contract renewals and new deals; commercial leadership for complex local and international sourcing initiatives with global cross-functional teams; contract negotiation with regards to commercial, technical, and legal aspects; negotiation of framework agreements and rate cards

  • 2 years and 7 months, Jun 2012 - Dec 2014

    Service Delivery Manager

    T-Systems Schweiz AG; Switzerland

    Definition and implementation of bidding processes (e.g. participation in tool design, process mapping, and training of presales and production staff); clarification of customer queries and SPOC during tendering process; technical and commercial lead for bid preparation in cross-functional teams; negotiations regarding products, solutions, and cost with customers/ suppliers; preparation of structured tenders including calculation, and pricing; documentation and maintenance of tendering data

  • 3 years and 4 months, Feb 2009 - May 2012

    EMEA Installation Coordinator Lead

    Quantum Storage GmbH; Switzerland

    Head of Department EMEA Project Management Office; responsible for cost planning, cost control, budget management; measured on quarterly and annual targets at department level; line manager of four employees in Zurich, Paris, and London; decision-making authority for ca. 35 service technicians within EMEA; introduction and control of integrated global processes in EMEA (Oracle ERP); cross-functional collaboration with all EMEA resources and global team leads

  • 1 year and 8 months, Jun 2007 - Jan 2009

    Installation Coordinator

    Quantum Storage GmbH, Switzerland

    Managing all installation projects for enterprise backup and archiving solutions in Central Europe with decision-making authority for 19 service technicians; central point of contact for all internal and external stakeholders; driving and controlling the progress of all project activities including task planning, resource allocation, progress reporting, follow-up on open items and issue tracking; close collaboration with logistic partner, reseller, and end-user

  • 1 year and 1 month, May 2006 - May 2007

    Service Sales Associate

    Quantum Storage GmbH, Switzerland

    Administration of all EMEA service contracts, updating the database (CMDB) and supporting Service Sales

  • 1 year and 4 months, Jan 2005 - Apr 2006

    Customer Service Administrator

    Corel UK Limited, England

    Supporting pan-EMEA call-center staff (administration, customer service inquiries, tracking special shipments); Monitored, mapped and optimized operational processes of the call center

  • 3 years and 5 months, Sep 2001 - Jan 2005

    Receptionist, Event Coordinator, Chef de Rang, Commis de Rang

    Pennyhill Park Hotel & Spa (UK), Ramada Treff Hotel (DE), The Grand Hotel (UK)

Ausbildung von Karolin Schulz

  • 1 month, Jun 2017 - Jun 2017

    Legal for Procurement

    Swiss Sourcing Group, Switzerland (Trainer: Laux Lawyers AG)

  • 1 month, Jun 2016 - Jun 2016

    Professional negotiation techniques (2nd part)

    Swiss Sourcing Group, Switzerland (Trainer: Frieder Gamm)

  • 1 month, Oct 2015 - Oct 2015

    Professional negotiation according to ‘The Harvard-Concept’

    ZFU International Business School, Switzerland

  • 1 month, Apr 2012 - Apr 2012

    Seminar ITIL® V3 Foundation

    Glenfis AG, Switzerland

  • 2 months, Mar 2010 - Apr 2010

    “Leading as a challenge”

    IAP Institute of Applied Psychology, Switzerland

    Staff interviews, meeting management, conflict management, self management

  • 2 years and 9 months, Jul 2006 - Mar 2009

    Business Management

    The University of Sunderland, England

    Marketing strategy, strategic management, financial management, managing projects, contemporary developments business management, strategic management of human resources

  • 1 year and 6 months, Jan 2004 - Jun 2005

    Business Management

    RDI Consultants Limited, England (awarding body: Edexcel)

    Managing self, quality management, management accounting, marketing planning, human resource management

  • 3 years and 1 month, Jul 1998 - Jul 2001

    Hotel & Catering

    Paul Kerschensteiner-Schule and Schlosshotel Monrepos, Germany

    Training company: Schlosshotel Monrepos (Ludwigsburg, Germany); Vocational training school: Paul Kerschensteiner Schule (Bad Überkingen, Germany)

  • 3 years, Jul 1995 - Jun 1998

    Grammar school ‚Gymnasium Am Burgwall‘, Germany

Sprachen

  • English

    C1 (Fließend)

  • German

    C2 (Verhandlungssicher / Muttersprachlich)

  • Spanish

    B1-B2 (Gute Kenntnisse)

  • French

    A1-A2 (Grundkenntnisse)

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