Dr. Katharina Mosheim

Guiding clients along their transformation journey. Based upon key beliefs about your customers’ & employee’s expectations and market trends, we co-develop and execute upon a transformation roadmap that aims at moving you beyond operational transformation (“doing what you are currently doing, better, faster, or cheaper”) towards Op Model transformation (“doing what you´re currently doing in a fundamentally different way”) and strategic transformation (“changing the very essence of your business”).

Responsible for Strategy, M&A (incl. post-merger integration), Customer Experience and Innovation, Robotics & Process Automation, as well as Wholesale for Telia Norway and its brands.

As member of Accenture Norway’s management board, leading Accenture's Digital Business Unit in Norway covering our "Digital Customer" (Design & innovation, digital marketing, e-commerce & digital content management), "Analytics" and "Mobility”capabilities. Responsible for establishing the practice, building capability, as well as ensuring sales and delivery targets.

Helping clients (mainly in the Financial Services Sector) in transforming their business into digital organizations by incorporating starting with customer needs and using digital technology to create revenue and results; defining & implementing innovative products & services and processes. Focus on how to catch the digital wave to transform multi-channel customer experiences, digital customer interactions, digital sales and digital channel distribution options.

Management Consultant within Accenture's Customer Relationship Management (CRM) Serviceline working with clients in various industries on defining and implementing Marketing & Customer Strategies.

University of Maribor, Slovenia