Khaled Faour

Ensure quality and accuracy by enforcing standard policies and procedures. Deal with and help resolve any customer complaints. Prepare relevant reports by collecting and analyzing customer information. Contribute to team effort by accomplishing related results as needed.

As a CSE I act as an intermediary between the customers and accommodations by handling a variety of inquiries. My main responsibilities include but are not limited to the following: Liaise between the guest and accommodations: modification of reservations, handling special requests and complaints by phone and e-mail; Naturally delivering high level of customer service; Moreover the position requires active participation in various projects within the department.

HTML & CSS Javascript MVC Frameworks | Single Page Applications Node.js Databases Git & Github

Technical Introduction Soft skills