Kim Hoang

Creative Social Media Manager and Content Creator with extensive experience building brand presence across Instagram, TikTok, and LinkedIn. Proven track record of growing audiences, shaping distinctive brand aesthetics, and delivering standout content, from short form video to creative visuals.

Kimberly's Threads is a small clothing resale business I created in 2020 and grew on Depop to 4000+ followers. I implemented: - Researching fashion trends using social media monthly - Sampling, sourcing stock and creating good relationships with online wholesalers - Product photographing, copywriting and creating detailed product listings, uploading new items every week - Analysing sales data of items bi-monthly to identify best and worst sellers - Made 300+ sales grossing roughly £3000 profit - Customer

Devyce is creating a secure & collaborative new phone system for small to medium enterprises with a mission to eradicate the need for work phones. Designed to bring simplicity to the phone experience for businesses and seamless management of your workforce.

In the role of Ambassador for Avado I am part of a team working to increase awareness of Avado and their FastFutures program through various channels such as: - Implementing marketing projects - Committing to PR projects - Mentoring new entrants for future FastFuture learners

A 12 week program focused on developing essential business skills and learning about the impact of digital technology, data analytics, marketing and finance fundamentals. Some key skills currently developed are: - Leading and organising team meetings - Collaborating with peers in group projects utilising research and data analytics to solve business problems - Clearly presenting ideas to solve a business problem for the NHS - Improved data analysis and data visualisation using Excel then effectively presen

A 3 day virtual internship experience where I developed an understanding of work within the financial services and consulting sector and completed an audit case study for EY

- Assisted the owner in marketing campaigns for the brand’s social media profiles, promoting the brand’s unique visual aesthetics - Regularly analysing and strategising workflow processes to increase efficiency and productivity in order to maximise sales daily - Created effective communication guidelines for a diverse customer base, ensuring all individual client needs are consistently met to a high standard - Supervised staff and overseeing general operations during service hours including managing transac

- Lead hospitality team during service, ensuring maintenance of the hotel’s five star operational standards - Coordinated with upper management and staff to prepare the spaces for events - Liaised with and executing the event manager’s objectives for private and corporate events - Managed incidents by staff or guests arising during service, reporting to the events manager if needed

- Delivering quick, seamless and professional customer service at the front of house - Ensured shop floor and front of house were kept organised and presentable throughout busy periods - Promoting and generating sales of new product launches - Handled transactions on POS cashier systems