Kimberly Steinke

Angestellt, Training and Implementation Specialist, OnShift
Celle, Germany

Fähigkeiten und Kenntnisse

Service
Implementation
Training
MS Office
GoToMeeting
Zoom
Salesforce
Customer Service

Werdegang

Berufserfahrung von Kimberly Steinke

  • Current 10 years and 8 months, since Oct 2015

    Training and Implementation Specialist

    OnShift

  • 2 years and 4 months, Jul 2013 - Oct 2015

    HR Generalist

    Ceasar's Entertainment

    - Trained new employees on company culture and service standards - Assigned eLearning via Skillsoft and maintained completion records - Created and maintained compliance training tracking system, increasing completion rates to 99% - Recruited new employees for 5 departments, including positions covered by a union - Improved and updated employee recognition program -Lead Engagement Committee with 20 members

  • 4 years and 1 month, Jul 2009 - Jul 2013

    Functional Trainer II

    Lender Processing Services

    -Trained employees on 2 proprietary software systems - Completed UAT for current and new software programs - Trained employees on 4 Federal Department mortgage regulations - Created and implemented training courses for over 600 employees - Partnered with Quality Control department to develop and implement training courses to reduce employee errors

  • 2 years and 5 months, Mar 2007 - Jul 2009

    Logistics Manager

    RAM Field Services

    -Maintained the highest level of customer satisfaction, Gold Ranking - Implemented routing processes which allowed for a territory increase of 400% - Planned field inspector routes for inspections

Ausbildung von Kimberly Steinke

  • 1 year and 5 months, Aug 2001 - Dec 2002

    Baking and Pastry

    Cooking and Hospitality Institute of Chicago

  • 3 years and 11 months, Aug 1997 - Jun 2001

    College Preparatory and Culinary Arts

    Stow-Munroe Falls High School

Sprachen

  • English

    C2 (Verhandlungssicher / Muttersprachlich)

  • German

    A1-A2 (Grundkenntnisse)

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