Klinta Matisone

Supporting B2B and B2C customers while managing complex cases across multiple systems and coordinating solutions with internal departments, later on progressed into B2B outreach and played an active role into fellow colleague training and supported change management through team training.

• Started as a store assistant, providing exceptional customer service and managing daily store operations. • Progressed to shift management, analyzing sales data and assisting the department manager with task delegation. • Promoted to Visual Merchandiser/Commercial, enhancing store presentation and customer engagement. • Developed skills in sales analysis, team leadership, and visual merchandising within a dynamic retail environment at Inditex.

Website content, marketing campaign creator,