Kyle Vernor

Managed the customer on-boarding journey from platform deployment onwards by ensuring all relevant stakeholders were familiar with an agreed-upon custom success plan ∙ Coached customers to be product experts and train others to become self-sufficient users ∙ Worked closely with Sales and Development teams to improve networking tool using customer feedback.

Demonstrated excellence in sales and business development by building relationships across the organization to carry out activities that support long-term objectives. Drafted and developed contracts for sponsor exhibits and conferences while coordinating logistics for exhibition materials, sign usage, and meeting room reservations. Provided B2B sales fulfillment for sponsorship and advertising while performing effective on-site damage control and crisis management to ensure continuous smooth operations.

Delivered strategic support of a complex nature to ensure meetings and events organized and professionally executed in line with business initiatives. Initiated and launched mobile app development for the largest and most profitable event – Compliance & Legal Society Annual Seminar – and provided assistance for all aspects of event from start to finish. Served as main point of contact for over 400 speakers while utilizing independent judgement to implement procedures that benefit business goals.

Provided high-level support serving as primary contact to senior leadership while carrying out increasingly responsible administrative and project coordination activities. Effectively managed calendars, meetings, events, and film records while developing documentation, correspondence, presentations, and client materials for a variety of business purposes. Set up professional screening rooms and successfully coordinated all media screenings, press junkets, and red carpet events.

Successfully assisted with marketing strategies by contributing to the creative development of ad campaigns specifically geared toward the LGBT community. Served as brand ambassador and client liaison while providing overall administrative support including drafting of proposed budget and expense estimates for client accounts.