Lalit Singh

Leading Student Services Projects, accountable for overall operations, collaborating with Student Council, faculty and resolving the student related concerns. Organizing and facilitating workshops on mental care, career development and personal growth.

First point of contact for all student inquiries and accountable for customer satisfaction. Initiating, promoting, and supporting student engagement activities.

Was accountable for end-to-end recruitment process. Achieved sales targets and was answerable for customer service

Thesis: Research on Lieferando food delivery services and its implication on the whole value system.

Analysed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs. Managed the store inventory. Connected with various wholesalers to optimize margin for products. Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral. Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise. Handled a high-volume of inbound and outbound calls.

Maintained day to day tickets (issues) according to service-level agreement. Was responsible for termination processes (voluntary and involuntary). Updated employee data in Peoplesoft. Processed promotion and demotion request for employees. Maintained leaves and attendances of employees. Coordinated with the payroll processing team. Handled (I9) employment eligibility verifications reports.

Thesis Research on Lieferando food delivery services and its implications on the whole value system.

Specialization: Human Resource, Project: A study on evaluation of degree of synchronization between employee learning capabilities and training activities.

Project on Times of India magazines marketing and selling operations in the area of Chandigarh (India).