Laura Estrella

• Led the design and implementation of HEMA’s Quality Management System. • Led and supported the national habilitation certification, increasing readiness by 42 percentage points. • Managed 388 documents, with 372 approved and 6,854+ files organized in the institutional repository. • Structured patient safety, event reporting, risk management, IPC, and quality indicator foundations. • Advanced process standardization, with 100% of the institutional process map identified and critical processes averaging 80%

• Led the operational restructuring of the Imaging Department, achieving a 21% reduction in MRI patient waiting times and improving service flow. • Implemented new scheduling procedures that reduced appointment clustering and improved workflow across all modalities. • Designed and digitalized performance indicators, enabling systematic tracking of errors and waiting times. • Improved referring physician registration in the system by 13%, enhancing clinical traceability and coordination. • Enhanced operation

During my international exchange program at the University of Twente, I engaged in a comprehensive curriculum that enriched my knowledge in cutting-edge areas of life sciences and healthcare management. Advanced Bioengineering Technologies • In Vitro Diagnostics • Biophysical Techniques and Molecular Imaging • Physical Biology Optimizing Healthcare Processes • Quality Management in Healthcare • Finance and Healthcare Purchasing • eHealth Development: A Holistic Approach

Eugenio Garza Sada's Global Leadership Program focuses on rehumanizing leadership, guiding participants in developing their ethical code, business knowledge, and global perspective. In my role, I, • Facilitated group sessions to 25 students every week • Directed the international student department • Created content on empathy and psychological safety • Mentored in "Professional Skills Development and Networking"

Tissue Engineering and Chaotic Bioprinting of 3D scaffolds with C2C12 cells as regenerative therapy. • Fabricated hydrogel scaffolds and performed extrusion-based 3D bioprinting • Cultured mammalian cells and evaluated scaffold cell compatibility • Performed mechanical characterization of hydrogels • Documented experimental procedures and variability sources

Intern in Strategic Focus Research Group on Cardiovascular Medicine and Metabolomics