Luada Toro

 Analyse and document business requirements  Conduct gap analyses between business requirements and software  Align, estimate and design functional solutions to close identified gaps  Document functional solution, support implementation and testing  Analyse high level software solutions through functional and technical expertise

Project scope definition and activity planning for startup application and incubation processes Project schedule creation and implementation of startup selection process Execution quality control and progression status reporting Lead cross-functional 8-member team to meat project road-map deadlines and goals

Part of the founding team of 5 Procedure formalization and process documentation for content management department Customers analyses performed to ensure correct purchase payment and delivery Customer support and monitoring to make sure customer claims were correctly solved Platform implementation for customer service department Customer relations management

Lead 12-member team to organize and monitor 2 international exchange projects; Built project road-map, delegated and monitored milestone achievements; Facilitated the negotiation of financial support and collaboration with other institutions and organizations

Field visits in several innovative companies, startups and governmental institution in Warsaw, Poland; Field visits in several innovative companies, startups and governmental institution in Zagreb, Croatia; Group study on regional innovation hubs.

Specialization in Information System Processes; Specialization in Information System Management; Applied knowledge in Project Management; Applied knowledge in Process Mining techniques; Applied knowledge in Business & Data analyses.

Statistical analyses for marketing and customer segmentation purposes; Programming languages as Java, C++, HTML, JavaScript; Econometrics, Statistics, Math; Algorithmic, Computer networks; Business Management;