Luca Serratore

I play a pivotal role in transforming client services to drive sustainable growth and forge strategic partnerships. I focus on restructuring the client services team and diversifying our client portfolio, significantly enhancing our service offerings. By fostering long-term partnerships, I contribute to a robust B2B sales strategy across international markets, positioning the company for continued success and future growth.

I focused on expanding partnerships and supporting organisations operating within the international development ecosystem. I helped clients leverage specialised market intelligence, recruitment solutions, and sector insights to identify opportunities, access global development networks, and connect with the expertise required for successful project delivery. My responsibilities included business growth strategy, client acquisition, relationship management, market research, and the development of tailored so

- Strategic Relationships: Building trust and understanding clients’ unique needs. - Custom Solutions: Delivering seamless, client-focused outcomes through cross-functional collaboration. - Market Growth: Identifying opportunities aligned with Reticula’s mission to empower smarter decisions.