Lucas Grave

Angestellt, Qualitätsmanagement - Kundenservice und Kundenzufriedenheit, Bohle AG
Haan, Germany

Skills

Beschwerdemanagement
Kundenzufriedenheit
Prozessoptimierung
Kundenorientierung
Datenanalyse
Dokumentation
Kundenbindung
Teamwork
Problemlösung
Belastbarkeit
Organisationsfähigkeit
Dokumentenverwaltung
Six Sigma Yellow Belt
Kundenservice
Reklamationsbearbeitung
Kommunikationsfähigkeit
Qualitätsmanagement
Audit
Reklamationsmanagement

Timeline

Professional experience for Lucas Grave

  • Current 8 years and 11 months, since Jan 2017

    Qualitätsmanagement - Kundenservice und Kundenzufriedenheit

    Bohle AG

  • 2 years and 6 months, Aug 2014 - Jan 2017

    Industriekaufmann

    Bohle AG

Educational background for Lucas Grave

  • 2 years and 7 months, Sep 2021 - Mar 2024

    Sales Management

    FOM Hochschule für Oekonomie & Management

    Note: 1,8

  • 3 years and 6 months, Sep 2017 - Feb 2021

    Business Administration

    FOM Hochschule für Oekonomie & Management

    Note: 2,1

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