Lucie Orkacova

Customer and project quality assurance (espec. Daimler, BMW, VW concern), communication to customer (writen, phone, personal), problems solving and complaints solving, PPAP processing, project documentation creation and administration (Process Flow, FMEA, Control plans etc), Quality basics implementation, internal auditor for VDA 6.3, VDA 6.5, Layered audits), methodic management of quality inspectors team, implemenation of QMS guidelines, insructions, formsheets not only for Quality department),

Execution of project manager activities - responsibility for project management (moving production, new processes, product development, industrialization, etc.) and its coordination. Responsibility for meeting deadlines, costs and quality within the project etc. Regular communication with customers and subcontractors and coordination with other members of the project team and technical specialists.

Supervision and realization of contracts – projects, Creation of technical materials for customer demand; project coordination and procurement in prototype manufacture; PPAP assurance of a new products (sampling); project preparation, organization, coordination and management of projects realization; technical solutions proposal incompliance with customers requirements; FMEA realization;

Creation and management of project quality documentation (Control plan, Control instructions, Catalogs of failures etc.); cooperation at new products implementation; solving claims - investigation and analysis; internal scrap evaluation + SPC etc.; reporting to top management; co-operation at FMEA and evaluation of quality; Communication with suppliers and customer; cooperation with other departments

Moderating of FMEA (product; process; equipment); organizing and planning of FMEA workshops; methodic management and support for FMEA within organization; creation of project documentation; coordination of actions realization; presentation of outputs (to customer internal/external); assurance of project documentation in QMS interlacing; cooperation with other departments; communication with customer; internal trainer skills; continual improvement assurance; author of intern referential handbook.

Providing inspection (recognition of defects) of plastic products for automotive; responsibility for release of Ok production and output check; preparation of samples for validation/verification trials; processing of quality reports; realization of intern products audits, resolving of deviations and claims; scrap analysis; cooperation for implementation of lean manufacturing; creation and update of quality documentation; Deputy of shift leader, workshops organisation, training;

Solution of claims, failures, power and signal loss; internal applications administration; seasonal actions administration + analysis of effectiveness; responsibility for outgoing written correspondence (grammar, stylistics); cooperation in internal processes creation + determination of instructions for their implementation; representation of leader; data administration (requests of clients); check of invoices; error reports analysis, management of office administration; operator of Call center.

Administration and management of all standards for car industry (intra-plant, national, international); update according to regular edition of Bulletin; management of office administration.

Economy, Management, European Law,

Management in business, Economy, Law, Marketing,

Engineering, Technical drawing, Economy, Czech language and literature, English