Luong Nguyen
Angestellt, Internal Strategic Consulting, SAP
Mannheim, Deutschland
Über mich
An analytically and result-oriented minded individual in the high-tech industry and digital transformation.
Werdegang
Berufserfahrung von Luong Nguyen
Bis heute 2 Jahre und 9 Monate, seit Okt. 2021
Internal Strategic Consulting
SAP
Department: Transformation Office - Simplify Digital Customer Experience - Change Management
3 Jahre und 9 Monate, 2018 - Sep. 2021
Business Development
SAP
Department: Partner Licensing Services - Key contributor to E2E internal process setup, integration, migration, and automation - Digitalised UI processes & support assets on built e-commerce platforms - Supervised complex knowledge of in-house processes
Department: Global Finance and Controlling - Developed new reporting functions & enhanced dashboards visualisation - Analysed and assured data quality in reporting and analysis of business performance - Built a trust working relationships with business manager
11 Monate, März 2014 - Jan. 2015
Customer Care Agent
Maersk Line
Department: Customer Care - Identified new demands, which boosted sales by 20% - Took initiatives and ownership to solving problems - Simplified customer facing processes in e-applications
Smooth operation by coordinating with internal stakeholders across all levels Progress in Microsoft skills by reporting and analyzing financial results Working experience in international environment
Ausbildung von Luong Nguyen
2 Jahre und 6 Monate, März 2016 - Aug. 2018
M.S. in International Business Administrative and Foreign Trade
Fachhochschule Worms
3 Jahre und 11 Monate, Sep. 2009 - Juli 2013
Bachelor in International Finance
Foreign Trade University (Vietnam)
Sprachen
Englisch
Fließend
Deutsch
Gut
Vietnamese
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