Lutz Vahrenbrink

Competence Call Center is the expert in best quality customer experience. We are experts in building and maintaining personalized relationships between your brand and your customers. CCC offers its clients multilingual solutions in more than 28 languages. Our competences are incoming calls, outgoing calls, email/fax/letter correspondence, live chat as well as social media monitoring.

Competence Call Center is the expert in best quality customer experience. We are experts in building and maintaining personalized relationships between your brand and your customers. CCC offers its clients multilingual solutions in more than 28 languages. Our competences are incoming calls, outgoing calls, email/fax/letter correspondence, live chat as well as social media monitoring.

Founded early 2007, Baozun Commerce Inc. is a leading E-Commerce service partner in China.

Foundation and management of NETRADA China in Shanghai, NETRADA's first entity in Asia. Operational set up and implementation of NETRADA's first Online Store for an international brand in February 2013.

With 15 years of experience and 3,000 employees, NETRADA develops and implements international full service E-Commerce solutions for the fashion and lifestyle industry

Teleperformance is the worldwide leading provider of Customer Care and Technical Support. In 2007 the Group had more than 135,000 employees across 260 contact centers in 49 countries. (Teleperformance acquired the twenty4help Knowledge Service GmbH in 2007.)

twenty4help provided high-quality technical support for international market leaders in IT and Telecommunications for over 10 years. In 2007 more than 2,000 employees processed over 1,200,000 inquiries in eleven customer interaction centers in Europe and South Africa. The headquarters in Dortmund employed up to 900 service professionals.

Responsibility for P&L and operational excellence for multi-site services for company's major global clients

B2C Technical Customer Services in the field of hardware products