Lydia Schneider
Angestellt, Head of Customer Training, Schneider Electric Deutschland
Abschluss: MBA, Liverpool John Moore University
München, Deutschland
Über mich
Dynamic, result and people oriented Digital Leader with 20+ years of experience across various domains in telecoms industry. Proven track record to build high-performing international teams with a strong sense to see people’s strengths and reveal their potential. Deep passion for Digital Service Transformation to unlock business opportunities and capabilities by addressing resources, people and processes through all stages of the life cycle. An advocate to leverage the benefits of innovative training methodologies.
Werdegang
Berufserfahrung von Lydia Schneider
Bis heute 2 Jahre und 4 Monate, seit Jan. 2022
Head of Customer Training
Schneider Electric Deutschland3 Jahre, Jan. 2019 - Dez. 2021
Head of Portfolio Management Enablers Core Services & Care
Nokia Oyj
Drive for best-in-class Portfolio Enablers (processes, tools and people) to ensure Nokia Software Core and Care Services Portfolio can effectively be delivered and maintained. Key focus areas of this team of process and program managers are automation, capability management and continuous improvement on delivery models and tools.
3 Jahre und 11 Monate, Feb. 2015 - Dez. 2018
Head of New Service Introduction
Nokia Solutions and Networks
Ensure excellent operations for new services including capability enablement, professional delivery capabilities and on-time capability ramp-up: • New services introduction across various technologies e.g. Nokia Mika (first telco digital assistant), Nokia Sensing as a Service (IOT), analytics services such as Predictive Hardware Repair, Automatic Health Check, Proactive Network Monitoring. • Driving Augmented Reality (AR) capabilities for new service creation.
1 Jahr und 6 Monate, Aug. 2013 - Jan. 2015
Global Marketing Program Manager
Nokia Solutions and Networks
Guide and consult improvements of marketing processes and measures. Drive effective program reviews including related scorecard reporting and progress monitoring Coordination of global-regional and inter-functional portfolio marketing channels.
Roll-out a worldwide key performance indicator system for space management. Lead the Data Campaign Program. The accuracy of data for a portoflio of 1,7 Mio sqm in more than 100 countries was improved significantly with an average of 98% reliable data globally. Project manager for the first annual NSN-wide Real Estate survey from establish the survey to analyse and communicate the results. Project management for a re-organisation program in Real Estate.
Project Lead of an international team for defining and introducing the first company-wide award, the "NSN Quality Award". The "Quality Award" is now conducted yearly and is well-recognised across the company.
Ausbildung von Lydia Schneider
1 Jahr und 1 Monat, Sep. 2013 - Sep. 2014
Master of Business Administration
Liverpool John Moore University
1 Jahr und 1 Monat, Sep. 2012 - Sep. 2013
Strategic Management and Leadership
European College of Business and Management
Strategic Change Management, Strategic Quality and System Management, Strategic Planning, Developing Strategic Management and Leadership Skills
Sprachen
Deutsch
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Englisch
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