Lydia Schneider

Drive for best-in-class Portfolio Enablers (processes, tools and people) to ensure Nokia Software Core and Care Services Portfolio can effectively be delivered and maintained. Key focus areas of this team of process and program managers are automation, capability management and continuous improvement on delivery models and tools.

Ensure excellent operations for new services including capability enablement, professional delivery capabilities and on-time capability ramp-up: • New services introduction across various technologies e.g. Nokia Mika (first telco digital assistant), Nokia Sensing as a Service (IOT), analytics services such as Predictive Hardware Repair, Automatic Health Check, Proactive Network Monitoring. • Driving Augmented Reality (AR) capabilities for new service creation.

Guide and consult improvements of marketing processes and measures. Drive effective program reviews including related scorecard reporting and progress monitoring Coordination of global-regional and inter-functional portfolio marketing channels.

Roll-out a worldwide key performance indicator system for space management. Lead the Data Campaign Program. The accuracy of data for a portoflio of 1,7 Mio sqm in more than 100 countries was improved significantly with an average of 98% reliable data globally. Project manager for the first annual NSN-wide Real Estate survey from establish the survey to analyse and communicate the results. Project management for a re-organisation program in Real Estate.

Project Lead of an international team for defining and introducing the first company-wide award, the "NSN Quality Award". The "Quality Award" is now conducted yearly and is well-recognised across the company.

Strategic Change Management, Strategic Quality and System Management, Strategic Planning, Developing Strategic Management and Leadership Skills