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MUTHUPALANI SURESH

Bis 2016, ASSISTANT GENERAL MANAGER OPERATIONS, DR.AGARWALS EYE HOSPITAL
Chennai, Indien

Fähigkeiten und Kenntnisse

TEAM MANAGEMENT
PEOPLE MANAGEMENT
CREATIVITY
NEGOTIATING SKILLS
COMMUNICATIVE
BUSINESS DEVELOPMENT
SEO ADVERTISING SKILLS
PATIENT RELATIONSHIP SKILLS
CUSTOMER SUPPORT
RECRUITING SKILLS
OPERATIONS MANAGEMENT
TALENT ACQUISITION
PERFORMANCE APPRAISALS
Vendor Management
Communication skills

Werdegang

Berufserfahrung von MUTHUPALANI SURESH

  • Bis heute

    HEAD OF OPERATIONS

    PRABA'S VCARE HEALTH CLINIC PVT LTD

  • 1 Jahr und 9 Monate, Sep. 2014 - Mai 2016

    ASSISTANT GENERAL MANAGER OPERATIONS

    DR.AGARWALS EYE HOSPITAL

    • Business management and development to maximising profits. • P&L account management. • Management of materials, facilities, equipment. • Ensure high quality of customer services. • Effectively manage medical and non medical team, ensuring proper coordination. • Monitoring and collection of outstanding from TPA / Insurance / corporate accounts. • Handling patient & employee satisfaction surveys.

  • 7 Monate, Nov. 2011 - Mai 2012

    Manager operations - Health care division Pan India

    SINAR JERNIH INDIA PVT LTD

    Strategically plan, direct project team to ensure effectiveness of implementation. Control and implement necessary actions to ensure timely detection of shortfalls in performance. Monitor the progress of activities in all the 10 hospitals all over India & maintain a healthy & cordial relationship with staff.

  • 2 Jahre und 1 Monat, Nov. 2009 - Nov. 2011

    MANAGER OPERATIONS

    VASAN EYE CARE HOSPITALS

    Managing the centre by prioritizing the work & setting objectives to the functional units. Handling operations, administration, support and ancillary services. Co-ordinate with doctor’s & staff and address on issues for a smooth functioning

  • 2 Jahre und 1 Monat, Nov. 2007 - Nov. 2009

    ADMIN & SERVICE DESK INCHARGE

    GHANTOOT GENERAL MECHANICAL ENGINEERING LLC,DUBAI,UAE

    Frequent visits to the labour camps & check on all parameters as per the U.A.E Labour Law. Responsible for company’s new license registrations, renewals and cancellations. Recruiting labour and staff from India & conduct Induction & Training Programs at all levels

  • 4 Jahre und 2 Monate, Okt. 2003 - Nov. 2007

    PATIENT RELATIONSHIP MANAGER

    Dr.BATRA'S POSITIVE HEALTH CLINIC PVT LTD

    Increased the overall revenue for Chennai from 40 lakhs to 75 lakhs with team of 45 employees. Increased the Patient Inflow by 25% extra thru local branding and conducting awareness camps. Handling escalations & preparing MIS reports and updating to the GM

  • 11 Monate, Dez. 2002 - Okt. 2003

    SENIOR EXECUTIVE CUSTOMER RELATIONS

    AMRUTANJAN INFO TECH INTERNATIONAL CALL CENTER

    Handled team size of 20 people. Recruit and Train them on Ascent and update them on projects and new profiles.

  • 6 Jahre und 6 Monate, Juli 1996 - Dez. 2002

    SENIOR CUSTOMER SERVICE EXECUTIVE

    RPG PAGING SERVICE LTD

    Handled a team size of 23 employees. Increased the Front sale from 20 to 50 pagers on a daily basis. Good at problem solving & developed good rapport with clients & increased the revenue by more references

Ausbildung von MUTHUPALANI SURESH

  • 3 Jahre und 2 Monate, März 1988 - Apr. 1991

    COMMERCE

    UNIVERSITY OF MADRAS

    COMMERCIAL LAW, ACCOUNTANCY, INCOME TAX, BUSINESS CORRESPONDENCE, ECONOMICS

Sprachen

  • Englisch

    Fließend

  • TAMIL

    -

  • HINDI

    -

  • MALAYALAM

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