Madhuri Malager
Angestellt, IT process coordinator, JobRad GmbH
Freiburg, Deutschland
Werdegang
Berufserfahrung von Madhuri Malager
Bis heute 1 Jahr und 11 Monate, seit Nov. 2022
Customer Service Manager
MARKANT Services International
Quality assurance for the web applications used by external customers and in-house users. Process designing and management for the operations and software development teams.
MASTER THESIS - An empirical study to understand the awareness and absorption of the agile principles by operations team of an organization: A study at Discovergy GmbH.
5 Jahre und 1 Monat, Sep. 2011 - Sep. 2016
IT Analyst
Tata Consultancy Services Ltd
ITIL certified support analyst handling Incident Management, Change Management and Problem Management. Designing application support framework and managing SLAs for Legal & General UK. Deployment and Implementation management of web applications for Insurance domain.
Ausbildung von Madhuri Malager
1 Jahr und 11 Monate, Sep. 2016 - Juli 2018
Software Engineering and Management
Hochschule Heilbronn
Agile, process management, project management and requirements engineering
Sprachen
Englisch
Muttersprache
Deutsch
Grundlagen