Marcos Ossamu Kuwabara

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• evaluation, exploration, achievement and customer loyalty; • Market segments analysis in the search for new customers; • monitoring of new projects for clients focused on the use of products from ERNI;

management for the implementation, maintenance and relationship of all insured parking base (185); increase from 20 to 185 insured car parks operating by Sem Parar system; development and structuring of the car insured Assistance Department; budget of the area; management of implementation projects involving other company areas; participation in projects of new solutions for car parks involving other areas of the company.

Development and consolidation of the Department of Data Solutions Sales, organizing, defining rules, products, procedures, dissemination of new culture, integration with other areas of the company; promoted technical and commercial support to the entire commercial area of South base; supported the deployment of data solutions for large-sized-clients; coordinated the establishment of commercial partnerships with application developing companies, consultants team management.

• Founded, organized and developed in the pre- Internet period in Brazil, the exclusive representation by VERTEX of “Galacticomm” and distributed the Portuguese version of the system BBS (Bulletin Board System) "Worldgroup," having sold over 700 systems; • Traded the new platform for more than 100 service providers across the country; • Developed the area of installation of communication networks for voice and data services;

• Responsible for the implementation, testing and operation of TOCC (Technical Operational Control Center) at the headquarters of CITIBANK in Latin America; • Management at the night-shift for 4 years of all operation and maintenance of communication network of the database; • Coordination of installation of networks infrastructure and data communication equipment in new branches as well as the technical readjustment of them, surveys and creation of technical and operational procedures.

• Coordination of assembly, hardware and software Integration, testing, adjustment and calibration of equipment, according to the configuration of the computer systems purchased by customers.

• Operation of the lines Control (central network for the control of data communication of the company), maintenance of the network equipment in all locations covered by the company, installation of new branches and maintenance in laboratory of network equipment.

• Operational Maintenance of the aircrafts Boeing 727, Boeing 737 and Lockheed Electra.

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Business Administration and Systems Analysis