Marivic Lemke

is staying at home. 🏡

Angestellt, Customer Service Representative, Majorel GmbH,
Horneburg, Deutschland

Fähigkeiten und Kenntnisse

Customer Service
Data collection
Customer Care
Customer Support
Childcare
Early childhood education
Service
Vertrieb
Kundenorientierung
Verkauf
Customer-Relationship-Management
After Sales Management
Beschwerdemanagement
Kundenbeziehung
Customer Experience Management

Werdegang

Berufserfahrung von Marivic Lemke

  • Bis heute 3 Jahre und 5 Monate, seit Apr. 2022

    Customer Service Representative

    Majorel GmbH,

  • 8 Monate, Jan. 2020 - Aug. 2020

    Assistant English Teacher

    Little Daisies GmbH

  • 5 Monate, Jan. 2019 - Mai 2019

    Customer Service Assistant

    Mouser Electronics Inc.
  • 4 Monate, Sep. 2018 - Dez. 2018

    Assistant English Teacher

    Infanterix
  • 7 Monate, Nov. 2017 - Mai 2018

    Assistant English Teacher

    Fulghum & Romeni GmbH

    Enforce school and class rules to help teach students proper behavior Help teachers prepare for lessons by getting materials ready or setting up equipment, such as computers.

  • 1 Jahr und 4 Monate, Sep. 2015 - Dez. 2016

    ESL Teacher (English as a Second Language Teacher)

    51Talk Philippines

    Teaching ESOL to children ages 15 and under from various places in China Navigating new teaching platforms to present materials (Skype, AC and QQ) Coming up with lessons plans for students of different English levels and competency

  • 7 Monate, Feb. 2015 - Aug. 2015

    Private Tutor

    Private Family

    Work with students to improve their skills in certain subjects. Prepare lessons, and assign and correct homework. Prepare and correct tests. Evaluate students' progress and discuss the results with students and/or their parents. Identify students' individual learning needs.

  • 6 Monate, Juni 2014 - Nov. 2014

    Customer Service Representative

    Expert Global Solutions (now Alorica)

    Service customer enquiries, determine customer needs and provide solutions with regards to their banking requirements Educate customers on product options and technology issue Manage customer and bank privacy Manage and pass on customer’s feedback and suggestions Effectively use a variety of computer programs to access customer details and databases, and research options Data entry Continual awareness of compliance requirements

  • 5 Monate, Jan. 2014 - Mai 2014

    Substitute Preschool Teacher

    Marulas Valenzuela Learning Centre PH

    Plan and provide activities for pre-schoolers Teach letters, numbers, colours and shapes Plan healthy snacks Assist students in developing self-esteem and confidence Ensure classroom management at all times Liaise with parents to provide feedback and discuss concerns Encourage students’ positive self-image and creative expression

  • 1 Jahr und 1 Monat, Aug. 2012 - Aug. 2013

    Customer Service Representative

    Convergys Philippines

    Took inbound calls for providing service and product information Provided service by email and chat Took orders, returns and processed credit over the phone and chat Up-sold products to existing customers Generated tickets for problems that cannot be resolved over the phone Answered product questions with up-to-date knowledge of sales and store promotions Built long-term customer relationships and advised customers on purchases and promotions

  • 4 Monate, Apr. 2012 - Juli 2012

    Customer Service Representative

    TeleTech Philippines

    Took inbound calls for providing service and product information. Resolved customers’ technical issues over the phone. Provided callers with general information about the services. Ported numbers from other network to Sprint. Activated phones and phone numbers.

Ausbildung von Marivic Lemke

  • 3 Jahre und 10 Monate, Juni 2008 - März 2012

    Bachelor of Elementary Education

    Pamantasan ng Lungsod ng Valenzuela

    Kindergarten/Preschool Education and Teaching

Sprachen

  • Englisch

    Fließend

  • Deutsch

    Gut

  • Filipino

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