Marko Mari

Managed the complete sales cycle for marketing-generated international leads, primarily in the U.S. market. Responsible for building trust with prospective customers, identifying customer needs, providing consultative guidance, negotiating offers, preparing contracts, coordinating export administration and maintaining long-term customer relationships after the sale. Key achievements: 120+ successful sales annually Average transaction value exceeding USD 4,990 Managed approximately 150 inbound leads per wee

Provided multilingual customer support for Western European markets, handling customer inquiries and complaint resolution while balancing customer satisfaction with business objectives. Successfully turned complaint cases into repeat customers and positive customer experiences through professional problem solving and relationship management.