Markus Wiesmüller
Angestellt, Senior Specialist B2C Services EMEA, Fossil (Europe) GmbH
Basel, Switzerland
Skills
Timeline
Professional experience for Markus Wiesmüller
- Current 6 years and 9 months, since Jul 2019Fossil Group Europe GmbH
B2C Service Operations Specialist
Project development and project implementation in the B2C and B2B area. Process analysis, process optimisation and implementation of new tools for customer service. Ensuring daily operational service delivery through the establishment and tracking of defined KPIs and service level agreements
- 1 year and 7 months, Jul 2008 - Jan 2010Fossil Group Europe GmbH
E-Commerce Customer Service Representative
- 1 year and 10 months, Sep 2006 - Jun 2008
Kaufmann im Einzelhandel Fachrichtung Sportartikel
Sport Praxenthaler
Languages
German
First language
English
Fluent
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