Md Al-Raf Rafin

Responsibilities: Monitored and analyzed the Inverter Testing System, ensuring optimal performance and identifying faults to facilitate timely resolutions. Designed Software Applications and user-friendly Graphical User Interfaces (GUI) to streamline data visualization and improve user experience. Techniques and Tools: Python, Jupyterlab, Spyder, TKinter, Github Lab, EME TCP Client Sector: Core Software Development, with a specific focus on Research and Development (R&D)

• Network fault monitoring and Escalation. • Report preparation and Analysis. • Inform to the respective team regarding fault issues (Fault Notification). • Troubleshooting experience about SIP, H. 323, ISUP/SS7 protocol via signaling analysis. • Working with Soft Switch (SS), Media Gateway (MGW) and Layer 3 Switch platform. • Driving rapid and effective solution of network and customer occurrences in line. • Monitor and analyzed network performance KPI’s (CSR, ASR, ACD, PDD, QoS).

Responsibilities: • Assist assigned departments in various tasks. • GSM/ 2G/ 3G Drive Testing Tool i.e. TEMS Investigation & Post Processing Tool. • Visit sites & gather information. • Provide Technical and Sales support in the assigned territory. • Perform Technical presentations and explaining benefits for customers and partners.

Major Courses: Electrical Drive Systems Microelectronics Systems Advanced Control Systems Power Electronics Electronics Cooling Human Resource Management & Leadership

Cellular Mobile Communications Control Systems Digital Signal Processing (DSP) Electrical Machines Electrical Power Transmission and Distribution Microwave Engineering Power Systems Analysis Power Systems Protection Renewable Energy Technology Telecommunications Engineering